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Credit Control Service for Accountancy Firm – 34% improvement after 5 weeks.

Sterling implemented our outsourced credit control service for a £1.5m t/o accountancy firm at the start of October this year. Service is carried out entirely under the firm’s brand, with invoice chasing 2 days per week and incoming calls answered 5 days, the firm gets the benefits of an experienced full-time team at the cost of [...]

Sterling reduce average payment days for a top 50 Accountancy firm by 58%!

Sterling Credit Management provide outsourced credit control service to a number of UK accountancy firms. Over 10 years of doing so we have perfected the difficult balance of maintaining sensitive customer relationships whilst getting paid promptly. One of these clients is a top 50 London firm who had a DSO of 95 days when they approached [...]

Outsourced finance and accounts for a global technology company

In 2016 Sterling were engaged by a $500m turnover global tech company to provide billing and accounts receivable services for Europe and the Middle East. This function had previously been run from the company’s US team, but restructuring meant that ownership had moved to their London office. Sterling were able to take on the function quickly [...]

Managing cash flow and customer relations for a top 50 UK accountancy firm

This client, a top London accountancy firm,  has used Sterling since 2009. Sterling began by having discussions with them regarding their credit control function. At the time it was being managed by a finance controller and assistant, both of whom had other responsibilities which they were giving priority to. The firm was very nervous about outsourcing, in particular [...]

Working around a restrictive system.

In an ideal world your credit control service should never be stuck completing admin duties. Any time away from the phone, chasing outstanding payments is time lost. Our goal is to reduce admin time as much as possible to ensure that our client gets the most out of our service and we can continue to collect [...]

Sterling Credit Management – Credit Control Testimonial

We started working with Sterling Outsourcing in March 2016, due to the need to have a credit control function, but not having enough to justify employing someone to do the job. I cannot give anything but praise to the team, as, within 18 months, they have taken us to a position where about 90% of our [...]

New measures to support the Prompt Payment Code have been confirmed.

New measures to support the Prompt Payment Code have been confirmed in a letter sent to signatories of the code from Small Business Minister, Margot James and Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM). More than 1,800 firms are signed up to the Prompt Payment Code, with each one committing to [...]

Another leading London Accountancy firm chooses to outsource credit control to Sterling

Another leading London accountancy firm signs with Sterling. A third leading London Accountancy firm has chosen to outsource credit control and debt recovery to Sterling, this follows a successful trial period. The firm ran a trial with three of their 15 partners for 4 months. During this period Sterling managed to improve cash-flow for the 3 partners [...]

Small business quarterly tax returns?

Does the government really understand how business works? This is a question being asked by hundreds of thousands of small firms as we near one of the most significant regulatory changes that could add time, effort and cost to doing business. Requiring small firms to account for their corporation tax on a quarterly basis, rather than [...]

UK top 100 accounting firms customer who stopped paying on time

Interesting collection history from one of the recent successful debts collected by Sterling. One of our long term clients, a top UK accountancy firm, passed us a debt where one of their long term clients (using their services for the past 20+ years) began persistently paying late. The debtor had been asked on numerous occasions by the [...]

November 18th, 2015|Categories: Accountancy, Credit Control News|Tags: , , |
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