credit control

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Managing cash flow and customer relations for a top 50 UK accountancy firm

This client, a top London accountancy firm,  has used Sterling since 2009. Sterling began by having discussions with them regarding their credit control function. At the time it was being managed by a finance controller and assistant, both of whom had other responsibilities which they were giving priority to. The firm was very nervous about outsourcing, in particular [...]

2018-06-06T10:06:00+00:00 April 26th, 2018|Categories: Accountancy, B2B, Business, credit control, Debt Recovery, News, Outsourcing|Tags: |

Working around a restrictive system.

In an ideal world your credit control service should never be stuck completing admin duties. Any time away from the phone, chasing outstanding payments is time lost. Our goal is to reduce admin time as much as possible to ensure that our client gets the most out of our service and we can continue to collect [...]

Sterling Credit Management – Credit Control Testimonial

We started working with Sterling Outsourcing in March 2016, due to the need to have a credit control function, but not having enough to justify employing someone to do the job. I cannot give anything but praise to the team, as, within 18 months, they have taken us to a position where about 90% of our [...]

2017-12-07T16:41:00+00:00 December 7th, 2017|Categories: Accountancy, B2B, credit control, News, Outsourcing|Tags: |

The office of the Small Business Commissioner is expected to be operational by the end of 2017.

Secretary of State for Business, Greg Clark, announced the appointment of Paul Uppal as the Small Business Commissioner. The appointment of the SBC builds on the Government’s programme of support for small business, since 2010 including: British Business Bank programmes supporting £3.4 billion of finance to over 59,000 smaller businesses; over 50,000 Start-Up Loans worth almost £340 million; [...]

2017-10-03T15:19:02+00:00 October 3rd, 2017|Categories: B2B, Business, credit control, Debt Recovery, Duty to report, News, SME|Tags: , |

Duty To Report – Prompt payment the battle continues…

Why should SME's take a good look into outsourcing credit control options early on in the payment cycle process of their business? ....to help avoiding as much late payment as possible. For some that's only realised when it's almost too late. The blame may often lay in their own hands not just their debtors, when facing [...]

New measures to support the Prompt Payment Code have been confirmed.

New measures to support the Prompt Payment Code have been confirmed in a letter sent to signatories of the code from Small Business Minister, Margot James and Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM). More than 1,800 firms are signed up to the Prompt Payment Code, with each one committing to [...]

2016-10-03T12:16:49+00:00 October 3rd, 2016|Categories: Accountancy, B2B, Business, credit control, Debt Recovery, News, Outsourcing, Recruitment, SME|

Employ or Outsource your Credit Control position?

Employ or Outsource your Credit Control position? Obviously I will say outsource, but with good reason. Working in an office filled with teams of credit controllers gives me plenty of great insight into how credit control truly makes a difference between make and break for many SME’s, and how time consuming the process is. Having an [...]

Another leading London Accountancy firm chooses to outsource credit control to Sterling

Another leading London accountancy firm signs with Sterling. A third leading London Accountancy firm has chosen to outsource credit control and debt recovery to Sterling, this follows a successful trial period. The firm ran a trial with three of their 15 partners for 4 months. During this period Sterling managed to improve cash-flow for the 3 partners [...]

2016-05-26T17:00:19+00:00 May 26th, 2016|Categories: Accountancy, B2B, Business, credit control, Debt Recovery, News|

Small business quarterly tax returns?

Does the government really understand how business works? This is a question being asked by hundreds of thousands of small firms as we near one of the most significant regulatory changes that could add time, effort and cost to doing business. Requiring small firms to account for their corporation tax on a quarterly basis, rather than [...]

2016-05-25T16:11:25+00:00 May 25th, 2016|Categories: Accountancy, Business, credit control, News, Outsourcing|Tags: , , |

SME’s increasingly feeling the strain of late payment in the UK. We provide a simple checklist to help you stay ahead of the game

If you do regular business with slow paying clients, you are probably spending much more time chasing payments than you should be. This is not the best use of your work time and can undermine your business relationships with those clients. Prioritising credit control (payment collection) activity will go a long way to improving your collections and [...]

2016-03-10T17:28:20+00:00 March 10th, 2016|Categories: B2B, Business, credit control, Debt Recovery, News, Outsourcing, SME|