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Sterling reduce average payment days for a top 50 Accountancy firm by 58%!

Sterling Credit Management provide outsourced credit control service to a number of UK accountancy firms. Over 10 years of doing so we have perfected the difficult balance of maintaining sensitive customer relationships whilst getting paid promptly. One of these clients is a top 50 London firm who had a DSO of 95 days when they approached [...]

2018-08-08T12:13:11+00:00August 7th, 2018|Categories: Accountancy, B2B, Business, credit control, Debt Recovery, News, Outsourcing, SME|Tags: |

Outsourced finance and accounts for a global technology company

In 2016 Sterling were engaged by a $500m turnover global tech company to provide billing and accounts receivable services for Europe and the Middle East. This function had previously been run from the company’s US team, but restructuring meant that ownership had moved to their London office. Sterling were able to take on the function quickly [...]

2018-07-12T10:46:43+00:00July 12th, 2018|Categories: Accountancy, B2B, Business, credit control, Debt Recovery, Finance, News|

Managing cash flow and customer relations for a top 50 UK accountancy firm

This client, a top London accountancy firm,  has used Sterling since 2009. Sterling began by having discussions with them regarding their credit control function. At the time it was being managed by a finance controller and assistant, both of whom had other responsibilities which they were giving priority to. The firm was very nervous about outsourcing, in particular [...]

2018-06-06T10:06:00+00:00April 26th, 2018|Categories: Accountancy, B2B, Business, credit control, Debt Recovery, News, Outsourcing|Tags: |

Working around a restrictive system.

In an ideal world your credit control service should never be stuck completing admin duties. Any time away from the phone, chasing outstanding payments is time lost. Our goal is to reduce admin time as much as possible to ensure that our client gets the most out of our service and we can continue to collect [...]

Sterling Credit Management – Credit Control Testimonial

We started working with Sterling Outsourcing in March 2016, due to the need to have a credit control function, but not having enough to justify employing someone to do the job. I cannot give anything but praise to the team, as, within 18 months, they have taken us to a position where about 90% of our [...]

2017-12-07T16:41:00+00:00December 7th, 2017|Categories: Accountancy, B2B, credit control, News, Outsourcing|Tags: |

The office of the Small Business Commissioner is expected to be operational by the end of 2017.

Secretary of State for Business, Greg Clark, announced the appointment of Paul Uppal as the Small Business Commissioner. The appointment of the SBC builds on the Government’s programme of support for small business, since 2010 including: British Business Bank programmes supporting £3.4 billion of finance to over 59,000 smaller businesses; over 50,000 Start-Up Loans worth almost £340 million; [...]

Duty To Report – Prompt payment the battle continues…

Why should SME's take a good look into outsourcing credit control options early on in the payment cycle process of their business? ....to help avoiding as much late payment as possible. For some that's only realised when it's almost too late. The blame may often lay in their own hands not just their debtors, when facing [...]

New measures to support the Prompt Payment Code have been confirmed.

New measures to support the Prompt Payment Code have been confirmed in a letter sent to signatories of the code from Small Business Minister, Margot James and Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM). More than 1,800 firms are signed up to the Prompt Payment Code, with each one committing to [...]

2016-10-03T12:16:49+00:00October 3rd, 2016|Categories: Accountancy, B2B, Business, credit control, Debt Recovery, News, Outsourcing, Recruitment, SME|

Employ or Outsource your Credit Control position?

Employ or Outsource your Credit Control position? Obviously I will say outsource, but with good reason. Working in an office filled with teams of credit controllers gives me plenty of great insight into how credit control truly makes a difference between make and break for many SME’s, and how time consuming the process is. Having an [...]

Another leading London Accountancy firm chooses to outsource credit control to Sterling

Another leading London accountancy firm signs with Sterling. A third leading London Accountancy firm has chosen to outsource credit control and debt recovery to Sterling, this follows a successful trial period. The firm ran a trial with three of their 15 partners for 4 months. During this period Sterling managed to improve cash-flow for the 3 partners [...]

2016-05-26T17:00:19+00:00May 26th, 2016|Categories: Accountancy, B2B, Business, credit control, Debt Recovery, News|